Every website inquiry. Nothing lost.
Suncoast IQ captures website form and chat leads, records where they came from, explains which ones need attention first, and keeps them moving until a review request goes out.
The lead arrived. The process failed.
Most local businesses do not need another complicated marketing platform. They need a reliable way to see every inquiry, understand where it came from, and know what requires attention next.
Suncoast IQ keeps a copy of every website inquiry, attaches the source, explains urgency in plain language, and places it into a simple pipeline. It is the plumbing between marketing activity and an actual customer conversation.
The website leads you already receive, organized in one place.
Suncoast IQ currently captures inquiries submitted through website forms and supported chat experiences. Each lead arrives with the available source information attached.
Each inquiry is copied into the dashboard, tagged with the source information available, assessed as Hot, Warm, or Cold with a written explanation, and followed through a simple pipeline.
Four things, done properly.
No mysterious numeric scores and no dashboard filled with vanity metrics. The system shows the inquiry, its source, a plain-language priority assessment, and what needs to happen next.
Catch every website inquiry
Contact forms and supported chat leads land in one dashboard while your existing email notification continues working exactly as it does today.
Know who needs attention first
Written inquiries are assessed as Hot, Warm, or Cold. More importantly, the dashboard explains the reasoning so you can agree, disagree, and act accordingly.
Keep leads from going cold
Move each inquiry through New, Contacted, Booked, Completed, Won, or Lost. Leads left untouched for too long are surfaced on the dashboard.
Send review requests the safe way
When a job is marked Completed or Won, Suncoast IQ sends the same review request to every customer, once, from the business’s own email address.
Built to follow Google’s review rules.
Many review tools screen customers by sentiment—sending happy customers to Google and unhappy customers somewhere private. Suncoast IQ does not do that.
Every customer receives the same request, once. A separate private feedback channel remains available to everyone and does not determine who is asked for a review.
Read how the review process works →Owner-operated businesses where one inquiry matters.
Suncoast IQ is intentionally narrow. It works best for businesses already receiving website inquiries that need a clearer process for attribution, prioritization, follow-up, and review requests.
A good fit if
- Website inquiries reach you now, but you cannot confidently say where they came from.
- Important form submissions sometimes get buried in email.
- You want plain-language prioritization instead of a mysterious numeric score.
- You have been meaning to ask every completed customer for a review.
Probably not if
- Most inquiries arrive by phone, walk-in, or word of mouth rather than through the website.
- You need invoicing, scheduling, accounting, or a full operational CRM.
- You are looking for a one-time campaign rather than an ongoing process.
- You want software to run entirely on your own with no involvement from Suncoast.
See it running on your own website.
We can install Suncoast IQ, submit a test inquiry through your existing form, and show you the source, priority explanation, and pipeline entry in the live dashboard.
